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Policies * Shipping



   Processing Time: The expected time I need to Create
  the order for shipping varies on the day of week it was
  ordered.  I strive to do my best in getting your item out
  in a week or less once payment has been made. 
   All packages are shipped flat rate of 2.00  In he USA
  with   USPS standard shipping 
  from 61956—Villa Grove Illinois to the address you
  have registered with pay pal.  
   I cannot guarantee the amount of time it will take for the
  post office to deliver your piece.  Normally it is a week or less for standard mail. Once it
  leaves my studio it is unfortunately out of my hands. 


Return Policy:

Nan's Unique's's customer service goal is simple: We are committed to providing our customers total satisfaction. We will always do our very best to resolve all questions and issues to ultimately take care of our valued customers. Due to the nature of some of our products being custom made, we cannot always accommodate every return, however we will look at every situation on a “case by case” basis and will do our very best to treat every customer with care and respect.

Need to make a return or exchange? It’s so easy Email: softailady@mchsi.com or call 217/369/6450.  Explain what the issue is and we will be glad to provide a solution for you!